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Communications and Information Officer - Venezuela Migration Crisis

Posted on November 23, 2018 by PLAN

Deadline for registration: December 7, 2018

Role Purpose:

The primary role of the Communications and Information Officer is to facilitate information flow to ensure that Plan decision-makers and funders receive the information they require during an emergency response in a timely fashion. This will require strengthening and streamlining existing information management systems to respond to vastly increased time-critical information demands and requirements from internal and external stakeholders/funders. A key responsibility of the Information Manager is also to support the editing and revisions of reports.

The purpose of the communication officer is to provide support collecting media material for fundraising internally and externally through stories and pictures, which illustrate the current situation.

To enhance and ensure the cross border coordination and cooperation of the humanitarian projects implemented by Plan International in Brazil, Colombia, Ecuador Peru, under the Venezuelan Migrant Crisis Programme. Engaging and building relations with key actors/stakeholders and donors of the programme (i.e. WFP, FAO, UNHCR, UNICEF,) at country and regional level and representing the programme at sub-regional, regional and international fora and meetings. Provide in-country support as part of the steering committees for each new project under the programme. Thus, working in close cooperation with the Emergency Response Programme Managers (ERMs) and Project Managers (PMs) in the four Country Offices to ensure that the projects are following the overall programme outline and logic. Supporting resource mobilization for country office (CO), Regional Hub (ROA) and national organizations (NOs) at concept note and full proposal level by providing project design support and cross border information related to the Venezuelan Migrant Crisis Programme.

To apply: 


Selected person should be able to legally reside in Perú, Ecuador or Colombia. Available to travel 60%.


1. Information Management.

  • Produces a regional SitRep and monthly SnapShot document
  • Ensure all data collection and analysis has a clear focus on young girls, adolescent girls and young women.
  • Develops standardised systems to support operations such as contact directories, staff organogram, email distribution lists and knowledge directories;
  • Supports technical staff with providing input to cluster 3Ws
  • Supports on collection and analysis of Sex and Age Disaggregated Data (SADD).
  • Support on analysis of needs assessments and surveys.
  • Supports teams with data collation and the development of high quality visual products such as infographics, maps, tables, graphs,.

2. Communications and Influence

·Coordinate communication material for external audience, working with local teams to develop informative videos, campaigns, etc

·Liaise and provide programme updates and reports on a frequent basis and whenever required and requested with /to the 4 CDs and the RHDRM.

·Participating in the regional meetings to update on Venezuelan Migrant Crisis Program status

·Share with NOs and external donors, reports and updates on quarterly basis and provide input in their funding proposals etc.

·Train CO teams on communication and information management.

Key Relationships:

  • Venezuela Crisis Coordinator
  • Communication Areas within the implementing Country Offices Brazil, Colombia, Ecuador and Peru.
  • Country Directors of Plan Brazil, Colombia, Ecuador and Peru
  • Regional Head of DRM of Plan ROA
  • Project Managers of each CO considered to be part of the Venezuelan Migrant Crisis program
  • DRM/ERMs of Plan International in Brazil, Colombia, Ecuador and Peru, other members of the Emergency Response country teams where required, EiE and CPIE Specialists in ROA and Global Hub (GH) and the Country Education and Protection teams as appropriate
  • Representatives of the NOs who collaborate with the COs under the programme

External: Other agencies and stakeholders related to the programme (i.e. UNHCR, UNICEF, Clusters) or decision makers (i.e. national governments).

Essential Requirements:

  • Requires telecommunication skills and proficiency in IT/computer skills (including sound MS excel and word proficiency)
  • Fluency in Spanish and English (mandatory)
  • Communication: Well developed written and oral communication skills. This includes effective negotiation and representation skills.
  • Integrity: Works with trustworthiness and integrity and has a clear commitment to Plan's core values and humanitarian principles.


  • Previous work experience in emergency contextPrevious work experience in the South America /Central America region
  • Experience as a coordinator for a multi-donor programme/project preferred
  • Networking and representation: demonstrable experience of organizational representation and engagement with humanitarian donors
  • Ability to work independently and as a team player and is able to collaborate with local and international staff and also able to work with disaster affected communities in a sensitive and participatory manner.
  • Adaptability & flexibility: Ability to operate effectively under a stressful working environment.
  • Work style: well organized even within a fluid working environment and has a capacity for initiative and decision making with competent analytical and problem solving skills.